Member Role Hierarchy

1) Hierarchy principles

Clarity → Speed: The clearer the boundaries of roles and rights to actions, the faster releases and safer changes.
Global standards, local autonomy: a single canon of protocols/data, but freedom of implementation in domains.
Responsibility is measurable: each role has an SLI/SLO, KPI and error budget.
Default security: accesses and keys are issued according to the principle of least privileges, with auditing.

2) Layers

L1. Strategy (ecosystem management)

Ecosystem Board - strategy, budget, depression policies, dispute arbitration.
Ecosystem Owner is the owner of the architecture and P&L ecosystem.

L2. Domains (councils)

Protocol Council - API/EDA, versions, limits/retrays, signatures.
Risk & Compliance Council - KYC/AML, RG, DPIA, sanctions.
Quality & SLO Council - p95/p99 goals, error budget, credits/penalties.
Campaign & Growth Council - calendar of releases/campaigns, attribution.
Treasury/Finance Council - cost-to-serve, distributions, co-funding.

L3. Functions (owners/leads)

Product Lead/PM campaigns - goals, hypotheses, rollout.
Content Lead (studios/RGS) - releases, tournaments/missions, RTP/volatility.
Payments Lead (PSP/APM) - routes, cashback/commissions, chargers.
KYC/AML Lead - scripts, SLA, false-positive/negative.
Affiliate/Media Lead - offers, postbacks, brand security.
Analytics/ML Lead - segmentation, A/B, showcases, models.
SRE/Observability Lead - SLI/SLO, alerts, DR/chaos.
Security Officer - Zero Trust, keys, egress control.
Data Steward - schemas/ontologies, data quality, lineage.
RG Officer - guardrails responsible game.
Legal - Jurisdictions, IP, DPA/DPIA.

L4. Operations (execution)

Domain engineers (backend, frontend, data, infra), PoP/edge/SFU operators, support/community specialists, KYC moderators, analysts.

L5. Partners/Vendors

Studios, aggregators, PSP/APM, KYC providers, affiliates/media, CDN/SFU, auditors.

3) RACI by key solutions (example)

4) Access matrix (simplified)

5) Change rights and stop buttons

Hot domains (money, KYC, RG): changes only through flags/rules, with change-window and auto-rollback.
Stop buttons: at SRE Lead (by providers/domain), at RG Officer (by offers/segments), at Ecosystem Owner (throughout the portfolio).
Guardrails: if the error budget is exhausted - stop new features, stability priority.

6) Onboarding/offboarding roles and partners

Onboarding roles

1. Owner Assignment (A) and Deputy, 2) Role SLO/KPI, 3) Access/Keys with TTL, 4) Runbook/Playbook, 5) Security Training/RG.

Onboarding partner (vendor)

KYP/DPIA, MSA + DPA + SLA/SLO, keys/mTLS/JWKS, conformance tests API/EDA/webhooks, war-room channels and RACI, DR plan.

Offboarding

Key revocation, egress rules revocation, edit/log archive (WORM), thread/campaign migration, financial close.

7) Escalation and war-room

P1 (money/PII/mass degradation): SRE Lead convenes a war-room, the domain owner makes a decision, Ecosystem Owner - the final "go/no-go."

P2 (local degradation): domain Lead + SRE; Councils notice.
P3 (minor): In working order with post-facto notification.

War-room template: communication channel, time scale, step owner, stop buttons, cut-over plan, closing criterion, RCA slots.

8) Per-role scorecards

Product Lead: TTM feature/campaigns, uplift ARPU/LTV,% of releases without rollback.
Content Lead: engagement/retention by provider, stability of rounds.
Payments Lead: CR deposits/AWP, p95 authorizations, chargeback-rate.
KYC/AML Lead: pass-rate ≤ N minutes, FP/FN, impact on funnel.
Affiliate Lead: traffic quality (LTV/FTD), compliance with brand policies.
Analytics/ML Lead: lift models, drift, latency inference, attribution accuracy.
SRE Lead: p95 critical paths, uptime integrations, MTTR, DR flips.
Security Officer: PD incidents = 0, key rotation time, share of mTLS traffic.
Data Steward: completeness/freshness/uniqueness, schema violations.
RG Officer: RG incidents/1k active, coverage guardrails.

9) Role-playing anti-patterns

"All for everything": blurred responsibility → long decisions, incidents without an owner.
Bottleneck: single approval/key gateway with no N + 1 replacement.
Shadow IT: secret changes without flags/audits.
Mismatched incentives: KPI roles are unrelated to SLO/economics.
Mixing personal data between roles/partners.
Events without an owner: No one holds Schema Registry and ontology.

10) Checklists

10. 1 Create a new role

• Describes the ticket and artifacts.
• R/A and substitution are assigned.
• Linked KPI/SLO and error budget.
• TTL and audit accesses issued.
• Added to Councils/war-room.

10. 2 Change of authority

• Updated RACI and access matrix.
• Communicated to Councils and partners.
• Re-signed/JWKS keys, updated egress rules.
• Updated playbooks and SLO directories.

10. 3 Campaign release

• Brief, KPI, SLO, guardrails.
• Attribution and A/B are enabled, baseline is.
• Checked flags/rules/postbacks.
• DR plan and stop buttons are ready.
• Assigned on-call and war-room channel.

11) Connection with security and privacy

Roles receive minimally sufficient scopes.
Any access to personal data is through safe zones, tokenization and DPA/DPIA.
All role actions are in WORM logs with 'traceId' and binding to a change artifact.

12) Role Maturity Roadmap

v1 (Foundation): basic RACI, Councils, access matrix, canonical API/EDA.
v2 (Integration): SLO portfolios, scorecards per-role, stop buttons, DR/chaos rituals.
v3 (Automation): auto-guardrails by SLI, self-service flags/sandboxes, conformance sets.
v4 (Networked Governance): cross-partner committees, co-funding/credits, ML predictive hints in decision-making.

Brief Summary

The role hierarchy is the operating "skeleton system" of the ecosystem: understandable levels, RACI and access matrices, stop buttons and onboarding rituals. Assign change and KPI/SLO rights to each role, automate guardrails and auditing - and the network of participants will move quickly, safely and predictably, without losing quality and compliance.