Contracts and legal obligations
1) Contract map in iGaming
B2C: User Agreement, Privacy Policy, Bonus Rules, Payment Policy/CCP, RG Policy.
B2B: Licensing agreements with game studios, PSP/KYC providers, anti-fraud services, data hosters.
White-label/Co-brand: IP/data distribution, brand guide, content rights and marketing.
Affiliates/Media: Advertising Standards (18 +/RG/short terms), pre-clearance, reporting, and payouts.
API/SDK: Terms of Use, rate limits, version/depletion, rights to Derived Data.
Partnerships/sponsorships: IP/image rights, "morals clause," 18 + zoning, make-good.
Infrastructure/outsourcing: SLA for uptime/support, security (ISO/SOC), audit.
2) Mandatory sections of any professional contract
1. Subject and scope: clear description of services/licenses, geo and channels.
2. Period and stages: phases, control points, acceptance criteria, transition to maintenance.
3. Responsibilities of the parties: deliverables, responsible roles, response time.
4. Payment: model (fix/rev-share/CPA/CPI), schedule, deductions, right of set-off.
5. SLA: uptime, RTO/RPO, P1-P3, maintenance windows, reporting.
6. Intellectual property: who owns the results, licenses, restrictions (white-label/OSS).
7. Data and privacy: roles (controller/processor), DPA/DSA, security, cross-border transfers, rights of subjects.
8. Advertising/RG requirements: 18 +/21 +, short terms, mislead prohibitions, pre-clearance.
9. Compliance/sanctions/export: screening of counterparties, prohibition of use in limited jurisdictions.
10. Warranties/representations and indemnities: absence of IP/sanction violations, rectification and damage coverage.
11. Limit of liability: cap (e.g. 12 × average weight payment), carve-outs (intent, IP, confidentiality).
12. Audit and monitoring: right of checks, format of logs/evidence, shelf life.
13. Subcontract/cession: flow-down obligations, no transfer without consent.
14. Exclusivity/competitive restrictions (if applicable).
15. Change Control: procedure, SOW/Change Order, pricing.
16. Force majeure and regulatory events: pause/adaptation when the law changes.
17. Termination: for/without cause, cure period, transitional duties.
18. Dispute resolution: claim → ADR/ombudsman/mediation → arbitration/court; applicable law.
19. Privacy and NDA: "survival" period, return/destruction.
20. Security conditions: encryption, secret management, vulnerabilities (SLA patches), incident reporting.
3) Contract type specificity
3. 1 White-label / Co-brand
Delimit: brand/TM, UI theme, content, code, data.
Prohibition of registration of similar TMs by the partner; domain/handle negotiation.
RG/disclaimers in template layouts, pre-clearance.
3. 2 Affiliate
Short terms next to CTA, 18 +/RG, list of prohibited sites/topics, stop words.
Attribution, transparency of sources, prohibition of sub-affiliates without consent.
Sanctions with gradation (S0-S4), withholding payments for violations.
3. 3 API/SDK
Authentication (OAuth2/HMAC/mTLS), rate limits, quotas.
Versioning (SemVer), EOL window ≥ 9-12 months, migration guide.
Rights to Service-Generated and Derived Data, TTL cache.
Prohibition of reverse engineering/benchmarking without consent.
3. 4 Payment/Data/ACC
Compliance with AML/sanctions, right to stop suspicious transactions.
DPA/DSA, DPIA for high-risk, data storage and aliasing.
Incident reporting ≤ 72 hours, audits and certifications (ISO/SOC).
4) Warranties, Representations and Indemnities
Guarantees: authority to sign, compliance with laws, absence of IP violations, absence of sanctions.
Representations: accuracy of information (finance, licenses, IP rights).
Indemnity: coverage of IP/confidentiality/sanctions claims, control of defense, exceptions in case of violation of the other party.
5) Limits, penalties and KPIs
Limit of liability (cap): differentiated (by type of damage) with carve-outs.
Service Credits: for not achieving SLA (uptime/MTTR).
KPI: uptime, Time-to-Wallet, RG incidents, proportion of compliant creatives/partners, time pre-clearance, Time-to-Takedown.
6) Audit, evidence and storage
Right to audit upon notification (e.g. 10-15 working days).
Evidence base: API logs, screenshots of creatives, CMP logs of consents, versions of offers, SLA reports.
Retention period: legal/contractual (e.g. 2-7 years), protection and availability on request.
7) Law, sanctions, export and geo-restrictions
Clauses on sanctions screening and prohibition of work with sanctioned persons/geo.
Export control (cryptography/technical data).
Geo-restrictions of display/service, country/region block lists.
8) Change Control
1. The initiator creates a Change Request with a description of the cost/timing/SLA effect.
2. The Parties shall agree on the Change Order (updated SOW/Appendix).
3. The roadmap, test plans and acceptance criteria are being updated.
9) Termination and exit
For cause: material breach, unrecoverable RG/sanctions, security mismatch.
For convenience: with notification (e.g. 30-90 days).
Transition period: data export, migration assistance, final reports, calculations.
10) Risk Matrix (RAG)
11) Checklists
Before signing
- Subject/volume/geo/channels agreed.
- IP rights (assignment/license), branding and restrictions are defined.
- Prepared DPA/DSA, data roles, cross-border transmissions.
- Included RG/ad requirements (18 +, short terms, pre-clearance).
- Added sanctions/export and audit rights.
- SLAs, service loans, incident procedures are prescribed.
- Liability limit and carve-outs are set.
- Change Control and termination procedure.
In progress
- Regular SLA/KPI reports.
- Updating registries (offer versions, logs, CMP, creatives).
- Vulnerability Management Plan (SLA patches).
At closing
- Export/delete data, revoke accesses.
- Act of acceptance, Fin. calculation, archive of evidence.
- Post-risk analysis and template update.
12) Templates of contractual clauses (fragments)
A. IP and deliverables
B. Data and privacy (DPA link)
C. RG/Advertising Requirements
D. Sanctions and exports
E. SLA and Service Credits
F. Limit of liability and carve-outs
G. Audit and evidence
H. Termination and Transition Period
13) Recommended registries (YAML)
13. 1 Contract Register
yaml contract_id: "CTR-2025-072"
counterparty: "GameProviderX Ltd"
type: "SDK/License"
geo: ["UA","MT","CA-ON"]
term: "2025-11-01 — 2027-10-31"
sla:
uptime: "99. 9%"
p1_response_min: 15 mttr_p1_hours: 2 ip:
ownership: "license"
oss_policy: "permissive_only"
privacy:
dpa_signed: true roles: "processor"
retention_days: 365 compliance:
rg_required: true sanctions_screening: "quarterly"
change_control: true audit_rights: true owner: "Legal/Ops"
status: "active"
13. 2 Register of versions of offers/creatives
yaml offer_id: "OFF-2025-118"
version: "v2. 1"
short_terms: "18+ WR 30x MaxBet 5 7d slots 100%, jackpots 0%"
preclearance_ticket: "#PL-4412"
evidence:
screenshots: ["off_118_v21_mobile. png","off_118_v21_tvframe. png"]
cmp_consent_log: "link:consentlog/2025-11"
14) Playbooks (operational scenarios)
P-CON-01: SLA failure (uptime)
Counterparty monitoring → notification → service loan calculation → remediation plan → closing control → report.
P-CON-02: Violation of RG/advertising by affiliate
Screenshots/fixation → immediate withdrawal → withholding of payments → adjustment/training → entry in the register → upon repetition - termination.
P-CON-03: Data Incident
Isolation/forensics → notifications ≤ 72 h → fix/patch → update DPA/post-sea → policies.
P-CON-04: Sanction flag
Autoblock → Rescreening → JUR → Suspension/Termination → Documentation for Regulator.
P-CON-05: IP Dispute
Cease & Desist → negotiations/co-existence → if necessary - arbitration/court → updating guides/IP processes.
15) KPIs and reporting
SLA Compliance%, Service Credits (cash equivalent/month).
Time-to-Takedown by Ad/Affiliate.
DPA Coverage%, Data Incidents/Quarter.
Sanctions Screening Coverage %.
Share of contracts with current applications (brand guide, RG standards).
Average time of Change Order from application to signing.
16) Mini-FAQ
Do I need a separate DPA? Yes, if personal data is processed.
Is it possible to limit liability to "zero"? In B2B rarely acceptable; usually a reasonable cap with carve-outs.
How much to keep the API deprection window? Recommended 9-12 months
Who owns Derived Data? Under the contract: more often the owner of the platform is depersonalized.
17) Conclusion
A contract is a collaboration "operating system." Clearly capture subject, data roles, IP, RG/advertising, sanctions, and SLAs; maintain registries, logs, and evidence; use standardized playbooks. This will reduce legal risks, speed up partner onboarding and ensure predictable execution.