Logo GH

Corporate governance framework

1) Purpose and principles

The goal is to ensure sustainable management in accordance with the law and company strategies with transparent responsibility, measurable control mechanisms and an "audit-ready" evidence base.

Principles:
  • Tone from the Top: personal responsibility of the board and CEO.
  • Accountability & Transparency: measurability of solutions, open reporting.
  • Risk-first & Compliance-by-Design - Requirements and controls are built into processes.
  • SoD/DoA: segregation of duties and managed delegation.
  • Evidence by Design: magazines, WORM storage, hash receipts.
  • Stakeholder Value: balance of interests of shareholders, customers, employees, regulators and partners.

2) Framework architecture

Constitution/Charter + Corporate Policies (Code, Conflicts of Interest, ABC, Privacy, Risk, Information Security).
Governing bodies: Board of Directors, Committees, Executive Team.

Three-line model (3LoD):
  • 1st line - process owners and P&L;
  • 2nd - risk/compliance/safety;
  • 3rd - Internal Audit.
  • Processes: strategy and budget, risk appetite, compliance, internal control, data/AI management, VRM, financial control, information disclosure, crisis management.
  • Artifacts and metrics: DoA, SoD matrices, risk/control registers, KPI/KRI dashboards, protocols, "audit pack."

3) Board of Directors and Committees

Board: approves strategy, risk appetite, key policies, appoints/evaluates CEO, controls internal control and compliance system.

Model Committees:
  • Audit & Risk Committee (ARC): financial statements, internal control, risk card, interaction with the external auditor.
  • Compliance & Ethics Committee (CEC): policies, compliance, ethics/whistleblowing, sanctions/training.
  • Technology & Data Committee (TDC): Cyber/Privacy, AI Ethics, Architecture and Sustainability.
  • Remuneration & Nomination (RemNom): remuneration, succession, independence of directors.

Key practices: annual self-assessment of the board and committees, calendar of meetings, independent directors, "executive sessions."

4) Executive Management (ExCom)

CEO - overall responsibility for the implementation of the strategy and control system.
CFO - financial control, treasury, reporting.
CRO/Head of Risk - risk management, risk appetite, KRI.
Head of Compliance/DPO - regulation/privacy, policies, training, interaction with supervision.
CISO/CTO - safety/technology, sustainability, BCP/DR.
General Counsel - legal position, disputes, licenses.
COO - processes, quality, operational stability.
HR Director - culture, ethics, training, discipline.

5) Delegation of Authority Matrix (DoA) and SoD

DoA records who has the right to make decisions/sign documents/approve transactions at thresholds of amounts and risks.
SoD eliminates role conflicts (initiator ≠ approver ≠ performer ≠ controller).

Minimum rules:
  • Payment split: initiator/apruver/payer - different persons/roles.
  • Admin rights: request → manager → privileges via PAM, mandatory log and re-certification.
  • Procurement and vendors: independent control of VRM, audit rights, mirror retention.
  • waivers - with expiry date and compensating controls only.

6) Risk appetite and risk management

Risk Appetite Statement (RAS): domain tolerances (finance, licenses, privacy, information security, operations, reputation).
Risk register: Inherent/Residual/Target, owners, CAPA, deadlines.
Tools: heat map, scoring (5 × 5/ALE/FAIR), Monte Carlo for top risks.
Processes: quarterly revisions, incident-triggers, "stop-the-line" in case of license threat/PII.

7) Internal Control System (ICS)

Control Statements (as-code, YAML/JSON) → measurable thresholds, sources of metrics.
CCM (Continuous Control Monitoring): rule auto-checks, pass/fail reports, CI/CD gates.
ToD/ToE: design/efficacy test, samples and stratification.
Evidence by Design: logs/uploads/screencasts, hash receipts, WORM/Object Lock.

8) Compliance and Ethics

Policy repository: versions, localizations, norm mappings.
Training and certification: turmeric by role/country, read- & -attest, recertification.
Ethical line/whistleblowing: anonymity, protection from repression, SLA for processing.
Tracking legal updates and alerts: radar, prioritization, implementation.

9) Data, AI and privacy

Data Governance: data directory, domain owners, quality, lineage.
Privacy-by-Design: minimization, legal grounds, DSAR/retention/Legal Hold, cross-border.
AI Governance: model register, data sources and licenses, bias assessment, explainability, human-in-the-loop, decision journal, generative AI use policy.

10) Financial management and disclosure

Reporting calendar (internal/external), consolidation, revenue/reserve recognition policies.
Budgeting/variable analysis system (BvA), investment committees.
Interaction with the external auditor: independence, PBC lists, management representations.

11) Interaction with regulators and stakeholders

Single channel and case numbering, delivery confirmations, SLA responses.
Public engagements: responsible advertising/play, accessibility, DEI.
Stakeholder map and communication plan (one-pager: "what/when/who/how we measure").

12) Crisis Management (Crisis/BCP/DR)

Command Center and roles (Incident Commander, Legal Liaison, Comms Lead).
Runbooks: scenarios (leak, payment failure, DDoS, sanctions, force majeure).
RTO/RPO tests, drills, post-mortem → CAPA, updating policies/controls.
Legal Hold and Evidence Retention Chain.

13) Dashboards and metrics (minimum set)

Governance Scorecard: meetings/quorum/implementation of decisions, self-assessment.
Risk & Compliance: On-time CAPA, Regulatory On-time, Repeat Findings, Evidence Completeness.
Controls & CCM: pass-rate, "red" rules, time to close incidents.
Privacy & Data: DSAR SLA, TTL deletions, cross-border transmissions, incidents.
Vendor & Payments: certificates, SLA, chargeback ratio, fraud loss%.
Training & Ethics: coverage/timing, whistleblowing trust index.

Each key figure has an owner, a data source, a formula, and a target threshold.

14) Document flow and evidence

Minutes of councils/committees, decisions, voting - with timestamps.
Registers of policies/risks/controls/exceptions (waivers) - versioned in Git.
"Audit pack" by button: current policies/diffs, CCM reports, logs/screencasts, training certificates, vendor confirmations.

15) RACI (summarized by key processes)

ProcessRACI
Policies and RepositoryPolicy AuthorHead of ComplianceLegal/DPO, CISOBoard/ARC
Risk appetite and risk mapRisk OfficeHead of RiskExCom, ARCBoard
Internal Control/JMACompliance EngHead of ComplianceSecOps/DataARC
Reporting/DisclosureCFOCEOGC, ARCBoard
AI/Data GovernanceData Gov LeadCTO/CISODPO/LegalCEC/TDC
Krizis-managementIncident CmdCOOCISO/Legal/PRExCom/Board

(R — Responsible; A — Accountable; C — Consulted; I — Informed)

16) SOP (standard procedures)

SOP-1: Quarterly Corporate Governance Cycle

Metrics collection → committees (ARC/CEC/TDC/RemNom) → decisions and DoA updates → reports to the board → publication of dashboards → WORM archive.

SOP-2: Change in DoA/SoD

Initiator → risk/effect justification → legal/compliance review → committee approval → publication → training and read-attest.

SOP-3: Incident/regulatory update

Radar signals → triage → implementation plan → update of policies/controls/contracts → verification → archive "update pack."

SOP-4: Evaluation of the effectiveness of the board and committees

Questionnaire template → interview → recommendation report → improvement plan → public progress tracker.

17) Artifact patterns

17. 1 DoA matrix (fragment)

DecisionThresholdOwnerJoint AprilCommittee/Board
Conclusion of the contract≤ €50kFunction DirectorLegal, Compliance
Big deal> €500kCEOCFO, LegalBoard

17. 2 SoDs (admin accesses, payments)

Initiator ≠ Uprover ≠ Contractor; PAM-journal, monthly re-certification.

17. 3 Committee Decision Card

Context → Alternatives → Choice → Risks/Controls → KPIs → Deadlines → Owners → Evidence Links.

17. 4 RAS Policy (excerpt)

Declarative tolerances by domain, "red lines" (for example, Impact for licenses/privacy ≥ 4 requires Exec escalation).

18) Antipatterns

"Governorship on paper": policy without metrics/controls/JMA.
Undefined DoA/SoDs → conflict and abuse.
Lack of version/logs of council decisions.
Committees without mandate/quorum/calendar.
Waivers without term and compensatory measures.
Ignoring training and read- & -attest.
No vendor mirror → broken match in chain.

19) Maturity model (M0-M4)

M0 Ad-hoc: call decisions, no DoA/SoD, reporting reactive.
M1 Basic: Committees established, DoA/SoDs identified, protocols maintained.
M2 Managed: RAS, risk card, CCM, policy repository, dashboards.
M3 Integrated: policy/assurance-as-code, "audit pack" by button, AI/Data governance, VRM mirror.
M4 Continuous Assurance: predictive KRIs, recommendation gates, regular self-assessment and external benchmarks.

20) Related wiki articles

Policy and compliance repository

Compliance Roadmap

Heat Risk Map/Risk Scoring and Prioritization

Continuous Compliance Monitoring (CCM)

Risk Management and Compliance Committee

Logging and Audit Trail/Evidence Storage

Crisis management and communications

Partner Compliance Guide (VRM)

Total

A corporate governance framework is a company's operating system: roles and authority, measurable controls, digital artifacts, and transparent solutions. With this approach, strategy becomes action, risk becomes managed metrics, and compliance becomes ongoing audit readiness and business resilience.

Contact

Get in Touch

Reach out with any questions or support needs.We are always ready to help!

Telegram
@Gamble_GC
Start Integration

Email is required. Telegram or WhatsApp — optional.

Your Name optional
Email optional
Subject optional
Message optional
Telegram optional
@
If you include Telegram — we will reply there as well, in addition to Email.
WhatsApp optional
Format: +country code and number (e.g., +380XXXXXXXXX).

By clicking this button, you agree to data processing.