GH GambleHub

Pragmatic Play - Overview and Integration

2) Portfolio and content

2. 1 Slots (video slots)

Genres: "classic," mythology, animals, fruits, "Asia," "Ancient Egypt."

Mechanics: Hold & Spin, Buy Bonus, Tumble/Drop, Megaways (licensed), Ways to Win, Cluster Pays, Cash Collect.
RTP profiles: usually several options (for example, 96. x% / 95. x% / 94. x% / 92. x%) by market.

Volatility: low to extreme; in the game card - "volatility: low/medium/high/very high."

2. 2 Live Casino

Game shows (wheeled/multipliers), roulette (including auto/speed), blackjack, baccarat, poker options.
Features: side bets, bet behind, interactive rounds, localized tables, multilingual UIs and dealers.

2. 3 Bingo

90/80/75-ball, speed and theme rooms, jackpots and missions.

2. 4 Crash/Instant

Games "coefficient grows → pick up on time," minits, simple rounds with a high frequency of events.

2. 5 Virtual Sports

Virtual football/racing/dog racing, etc., schedule of events, quick outcomes.


3) Top titles and series (approximately)

Sweet Bonanza, Gates of Olympus / Zeus-серия, The Dog House (+ Megaways), Big Bass-серия, Sugar Rush, Wild West Gold, John Hunter-серия, Starlight Princess, Power of Thor Megaways, Madame Destiny, Mysterious Egypt и др.
For Live: Mega Roulette, PowerUP Roulette, Boom City-type, etc. (the set changes, check the current directory in the API).


4) Promotional tools: Drops & Wins, etc.

Drops & Wins (online promo program): daily prize drops + standings; uniform rules, the prize pool is covered by the provider/jointly within the campaign.
Free Rounds/Free Bets: package freespins by game/category, including those with a fixed bet value.
Tournaments/leaderboards: API for announcements, rules, scoring (usually "win multiplier," "highest single win," "sum of wins").
Bonus Purchases: Setting up Buy Bonus on/off by market.
Missions/achievements: for Bingo/Slots - according to the list of games.


5) Jurisdictions, Certification and Restrictions

Broad coverage of regulated markets; for each - RTP option, feature restrictions (for example, autospin ban/Buy Bonus), betting/winning limits, text requirements.
Game/RNG certification from recognized laboratories; for Live - meeting studio and stream requirements.
Jackpots and currencies: Some online jackpots are not available in all currencies; may require a separate pool connection.
Responsible game: Reality Check, session/betting limits, self-exclusion, compliance with local odds display rules and RTP.

💡 Practice: Keep a matrix of markets with the fields' country/region ',' rtp _ profile ',' features _ allowed ',' bet _ limits', 'jackpot _ pool', 'texts _ required'.

6) Integration architecture

6. 1 Wallet models

Seamless (Transfer-less): balance on the operator side; the game invokes authorization/debit/credit through the API, high availability and idempotency are required.
Transfer Wallet: pre-transfer of funds to the provider's account; intra-RGS transactions, session-close synchronization.

6. 2 Main endpoints (sketch)

/ authorize - start of the session (user, currency, jurisdiction, ip, device).
/ bet - bet ;/win - payout ;/rollback - cancel.
/ balance - current balance/limits.
/ bonus - activation/cancellation of bonus rounds.
/ session/close - end the session.
Webhooks/events: real-time telemetry (bet/win/bonus, jackpot, disconnect/reconnect).

6. 3 Idempotency

Global 'transaction _ id' (UUID/ULID) per bet/win; store'external _ ref'and status (processed/rolled_back).
Repeated requests with the same 'transaction _ id' must return the past result (exactly-once in meaning).

6. 4 Timeouts and Retreats

Client timeouts ≤ 2-3 s; exponential backoff; replay queue for temporary failures.

6. 5 Localization and devices

UI languages ​ ​ + format locales, mobile optimization, light assets, lazy-load.


7) Event diagram and analytics

7. 1 Event diagram (JSON, simplified)

json
{
"event_id": "ulid",
"event_time": "2025-11-02T12:31:05Z",
"type": "bet    win    bonus    jackpot    session_start    session_end    disconnect    reconnect",
"user": {"id":"u123", "tenant":"op1", "country":"TR"},
"game": {"id":"pp_sweet_bonanza", "vertical":"slots", "rgs":"pragmatic"},
"session": {"id":"s456", "device":"android", "ip":"..."},
"wager": {"amount": 1.00, "currency": "EUR", "round_id":"r789"},
"payout": {"amount": 12.50, "jackpot": false},
"meta": {"rtp_profile":"96", "jurisdiction":"MGA"}
}

7. 2 Product Metrics

GGR/NGR by game/provider/channel; ARPPU/ARPU; Spin Frequency, Bonus Entry Rate.
Retention/Sticky/DAU→WAU, Crash-rate/Disconnect-rate, Latency p95 RGS-вызовов.
Adoption promo: participation in Drops & Wins, Free Rounds conversion → deposit.

7. 3 Antifraud and anomalies

Signals: sharp increase in 'win _ rate', bonus carousels, multiple accounts/devices, geo-anomalies.
Reaction: bonus/game pause by segment, manual check, betting limits.


8) RTP, volatility and profiling

Reduced RTP is required for individual markets. Store the configuration directory and use it when generating the launch-URL.
In the game card: 'volatility', 'hit _ rate', 'max _ win _ exposure', buy_bonus_enabled (true/false in markets).


9) Jackpots

Fixed/cumulative, network/local, multi-level.
Parameters: seed, contribution%, hit_frequency, pool currency, list of participating games.
Separate statuses in UI and webhooks for jackpot win are required.


10) Reporting, reconciliation and financial control

Daily Game Report (bets/winnings/bonuses/jackpots by game, currency, jurisdiction).
Round-level logs with'round _ id'and status.
Reconciliation: operator amount for events vs provider reports; a small delta is allowed for open sessions.
Cut-off by server time of the provider; keep timezone and offsets.


11) Test benches and QA matrix

11. 1 Staging checklist

  • Authorization/session closure, cross-browsers/mobile.
  • Bet/Win/Rollback are idempotent, delays
  • Free Rounds Accrual/Expense/Report.
  • Jackpot: Simulation of falling out and calculation.
  • Jurisdictional flags: Buy Bonus/Autoplay ban, bid/session limits.
  • Localization: currency formats, transfers, responsible disclaimers.
  • Reports: event reconciliation, cut-off, multi-currency.

11. 2 Negative scenarios

The repeated bid (duplicate 'transaction _ id') → 200 with the previous result.
Disconnect/Resume in the live game → the integrity of the state.
Timeout to/win → repeat with the same id, without double payout.
Currency without jackpot support → correct rejection.


12) Integration patterns

12. 1 Launch-flow (simplified)

yaml flow:
- call: /authorize in: {user_id, currency, jurisdiction, device}
out: {session_id, launch_url}
- redirect: launch_url
- callbacks: bet    win    bonus    jackpot (webhooks + retry)
- heartbeat: keep-alive / reconnect
- close: /session/close

12. 2 Example webhook (bet)

json
POST /webhooks/pragmatic/bet
{
"transaction_id":"tid-001",
"session_id":"s456",
"user_id":"u123",
"game_id":"pp_gates_of_olympus",
"amount":1.00,"currency":"EUR",
"round_id":"r789",
"event_time":"2025-11-02T12:31:05Z",
"signature":"hmac-sha256:..."
}

12. 3 Operator response

json
{ "status":"ok", "balance": 97.30, "ext_ref":"ledger-991" }

13) Marketing and Content

13. 1 Assets

Icons 256/512 px, posters 16: 9/4: 3, animated banners (webp/gif), preview videos.
Localized names and descriptions, genre tags, age ratings.

13. 2 Showcase

Categories: "New," "Hits," "Megaways," "Buy Bonus," "Jackpots," "Live Show."

Filters: volatility, mechanics, provider, minimum rate, RTP profile (if allowed to show).

13. 3 Campaigns

Drops & Wins: calendar, conditions, entry points on the showcase, "board leaders."

Personalization: recommendations for genres/volatility, "continue playing," re-activation push/email with freespins.


14) Observability and SLO integration

API p95/p99 по /authorize, /bet, /win; error rate by code.
Event lag, replay queue.
Game-SLO: crashes/1000 rounds, disconnect-rate (live), median round time.
Billing-SLO: reporting discrepancy <threshold, proportion of closed rounds to cut-off.
Alerts: latency degradation, duplicate/rollback growth, blank reports.


15) Safety and compliance

mTLS + HMAC signatures on webhooks and API calls.
PII minimization in events; tokenization of user_id.
RLS/CLS in Tenant/Region Analytics.

Responsible game: Reality Check, limits, self-exclusion; Correct warning texts

Jurisdictional flags in the launch configuration (autospin/fast spin/Buy Bonus, etc.).
Vendor access: limited keys, audit.


16) Integration economics

Cost-to-Serve: asset traffic (CDN), API calls, webhook processing.
Caching of static assets of games, preload for top ones; report materialization.
The catalog of features by market → less manual hotfixes, lower cost of ownership.


17) Frequent errors and anti-patterns

Single RTP for all markets → locks and rejected audits.

No idempotency/bet/ win → double charges/payments.
Ignoring rollbacks → misalignment of the ledger.
Show Buy Bonus in banned countries.
Lack of cut-off logic and snapshots of reports.
SELECT in display cases → falling during MINOR updates of circuits.

18) Configuration templates

18. 1 Game/Market

yaml game_config:
game_id: "pp_gates_of_olympus"
markets:
- region: "MGA"
rtp: "96.5"
features: {autoplay: true, buy_bonus: true, quick_spin: true}
bet_limits: {min: 0.10, max: 100}
- region: "UKGC"
rtp: "94.5"
features: {autoplay: false, buy_bonus: false, quick_spin: false}
bet_limits: {min: 0.10, max: 10}

18. 2 Jackpot Pool

yaml jackpot_pool:
name: "pp_global_pool_eur"
currency: "EUR"
seed: 50000 contribution_pct: 2.0 tiers: [mini, minor, major, grand]
games: ["pp_sweet_bonanza","pp_dog_house_megaways"]

18. 3 Idempotence policy

yaml idempotency:
key: "transaction_id"
ttl: "30d"
storage: "redis+db"
behavior: "return_last_result"

19) Implementation Roadmap

1. Inventory & Markets: list of games/markets, RTP profiles, feature flags and limits.
2. API & Wallet Mode: wallet model selection, idempotency, retrai.
3. Events & Reports: event scheme, reporting, reconciliation, cut-off.
4. Compliance: jurisdictional configs, Responsible Gaming, texts.
5. Promo: Drops & Wins, Free Rounds, tournaments, window integration.
6. Observability: SLO panels, alerts, replays.
7. Go-Live: Canary traffic, KPI comparison, post-mortem by first week.


20) The bottom line

Pragmatic Play is a powerful supplier with a wide portfolio and strong promotional tools. Successful integration is accurate jurisdictional configuration, idempotent billing, transparent reporting and monitoring, and competent storefront and marketing. Following the presented templates and checklists, the operator receives fast connection, compliance "first time" and a steady increase in GGR/LTV with managed risks and costs.

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